Privacy Policy

The following definitions apply throughout this Privacy Policy:

This Privacy Policy applies to all Personal Data collected, processed, or stored by bae69 in connection with the following activities:

• Registration and maintenance of a bae69 player account.
• Deposits, withdrawals, and all financial transactions conducted through the Platform, including payments via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja.
• Participation in any game, sports betting market, live casino session, or promotional activity on bae69.
• Communications with bae69 customer support, including live chat, email correspondence, and ticket submissions.
• Visits to bae69.club and any affiliated subdomains or mobile interfaces, regardless of whether an account is registered.

bae69 collects the minimum Personal Data necessary to operate a secure, compliant, and high-quality gaming platform. The categories of data we collect are detailed below:

3.1 Account & Identity Data

• Full legal name as it appears on your government-issued identity document.
• Date of birth (used to verify that you are at least 21 years of age).
• Residential address, including city, province, and postal code.
• Email address and mobile phone number.
• Username and encrypted password hash.
• Gender (optional, collected for promotional personalization purposes).

3.2 KYC & Verification Documents

• Scanned copy or photograph of a government-issued photo ID (KTP national identity card, passport, or SIM driver's license).
• Proof of residential address (utility bill or bank statement dated within three months).
• Proof of payment method ownership where required (e.g., screenshot of e-wallet account showing registered name, or bank account statement header).
• Selfie photograph alongside identity document, where enhanced verification is required.

3.3 Financial & Transaction Data

• Deposit and withdrawal transaction history, including amounts (in IDR/Rp), timestamps, payment method used, and transaction reference codes.
• Bank account name and partial account number (last four digits) or e-wallet registered mobile number — used solely to process and verify transactions.
• Bonus and promotional credit history, including wagering progress records.

3.4 Gaming & Betting Activity Data

• Complete game session history including game titles, stake amounts, win/loss outcomes, and session duration.
• Sports betting slip history including markets selected, odds accepted, and settlement outcomes.
• Responsible gaming tool settings, including deposit limits, loss limits, session time limits, and self-exclusion status.

3.5 Technical & Device Data

• IP address and geolocation data derived from IP (country, region, city — not precise GPS coordinates).
• Device type, operating system, browser type and version.
• Session timestamps, page visit sequences, and click-path data.
• Cookie identifiers and local storage values used for session management.

3.6 Communications Data

• Content of support messages, live chat transcripts, and email correspondence between you and bae69 support staff.
• Records of any formal complaints or dispute submissions.
• Marketing communication preferences and opt-in/opt-out records.

bae69 collects Personal Data through the following channels:

• Directly from You: When you complete the account registration form, submit KYC documentation, make a deposit or withdrawal request, participate in a promotion, or contact our support team.
• Automatically via the Platform: When you visit bae69.club, our servers automatically record technical data including your IP address, browser type, device identifiers, and session activity. This data is collected via server logs and first-party cookies.
• From Payment Processors: When you initiate a deposit or withdrawal, our payment processing partners (who handle BCA, BRI, OVO, DANA, GoPay, and other Indonesian payment method integrations) share transaction confirmation data with bae69, including partial account identifiers and transaction status codes. Full financial credentials are never transmitted to bae69 directly.
• From KYC Verification Partners: Where bae69 uses an automated identity verification service to process KYC documents, that service returns a verification result and a confidence score to bae69. The underlying document images are stored securely and accessed only by authorized compliance staff.
• From Fraud & Risk Screening Systems: Automated risk-scoring systems may cross-reference account registration data against internal and industry-shared fraud databases to detect patterns associated with multi-accounting, bonus abuse, or financial crime.

bae69 processes your Personal Data only for specific, legitimate purposes. The table below maps each data category to its processing purpose:

bae69 does not use your Personal Data for automated decision-making that produces significant legal effects without human review, except for automated fraud-flag alerts which are always reviewed by a member of the compliance team before any account action is taken.

bae69 processes Personal Data on the following legal grounds, consistent with internationally recognized data protection principles:

• Contractual Necessity: Processing required to fulfill the Terms & Conditions agreed to at account registration — including account management, transaction processing, game service delivery, and KYC verification.
• Legitimate Interests: Processing necessary for bae69's legitimate business interests, provided those interests do not override your fundamental rights — including fraud detection, security monitoring, platform optimization, and responsible gaming compliance.
• Legal Obligation: Processing required to comply with applicable anti-money laundering (AML) regulations, financial crime prevention obligations, and record-keeping requirements mandated by bae69's operating license conditions.
• Consent: Processing for optional purposes where you have provided explicit, informed consent — specifically, marketing communications and the use of non-essential analytics cookies. You may withdraw consent for these purposes at any time without affecting other services.

bae69 does not sell, rent, or trade your Personal Data to third parties for their own commercial purposes. Data is shared with third parties only to the extent strictly necessary for the following operational purposes:

• Payment Processors: To facilitate deposits and withdrawals via BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, OVO, DANA, GoPay, ShopeePay, and LinkAja. Only the minimum transaction data required to complete the payment is shared.
• KYC & Identity Verification Services: Specialist third-party identity verification providers process submitted KYC documents to confirm identity and age. These providers operate under formal data processing agreements with bae69 and may not use your data for any purpose other than verification.
• Game Content Providers: Licensed game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Pocket Games Soft, and Spribe receive session data necessary to deliver game services and calculate outcomes. Game providers do not receive your financial or identity information.
• Fraud Prevention & Risk Management Systems: Anonymized behavioral data may be shared with industry fraud-prevention networks to detect and prevent multi-accounting, bonus abuse, and financial crime.
• Legal & Regulatory Authorities: Where bae69 is legally compelled to disclose data by court order, regulatory directive, or law enforcement request, bae69 will comply to the minimum extent required and will notify affected players where legally permissible.
• Infrastructure & Hosting Providers: Cloud hosting and data center partners that store platform data on bae69's behalf operate under strict data processing agreements that prohibit unauthorized access or use of player data.

bae69 retains Personal Data for only as long as necessary to fulfill the purpose for which it was collected, subject to the following minimum retention periods:

Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymized such that it can no longer be attributed to an identified individual. Anonymized, aggregated data (e.g., platform-wide game statistics) may be retained indefinitely for analytical purposes.

bae69 applies a comprehensive set of technical and organizational security measures to protect your Personal Data against unauthorized access, disclosure, alteration, or destruction:

• Transport Encryption: All data transmitted between your browser or app and bae69.club is encrypted using TLS 1.2 or higher (256-bit SSL). The padlock icon in your browser confirms this protection is active during your session.
• Data-at-Rest Encryption: Sensitive Personal Data stored in bae69's databases — including identity documents and financial records — is encrypted using AES-256 encryption at rest.
• Access Controls: Access to player Personal Data is restricted on a strict need-to-know basis. Internal staff are granted access only to the data categories required for their specific role. All internal access is logged and audited.
• Password Security: Player passwords are never stored in plaintext. bae69 stores only a salted cryptographic hash of your password. Even bae69 staff cannot retrieve your original password.
• Two-Factor Authentication: bae69 offers optional two-factor authentication (2FA) for player accounts, adding a second layer of protection to the login process. Players are strongly encouraged to enable 2FA from their account security settings.
• Penetration Testing: bae69 conducts regular third-party security audits and penetration testing of the Platform to identify and remediate vulnerabilities before they can be exploited.
• Incident Response: In the event of a confirmed data security incident affecting your Personal Data, bae69 will notify affected players without undue delay, providing clear information about the nature of the incident, the data categories affected, and the remediation steps taken.

bae69.club uses cookies and similar tracking technologies to operate the Platform effectively. The following categories of cookies are in use:

bae69 does not use advertising cookies, retargeting cookies, or third-party behavioral tracking cookies that share your data with external advertising networks. You may manage your cookie preferences at any time through your browser settings. Note that disabling functional or analytics cookies may affect your experience on the Platform but will not prevent you from accessing core gaming services.

As a bae69 player, you hold the following rights with respect to your Personal Data. To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Rights Request":

• Right of Access: You may request a copy of all Personal Data bae69 holds about you. bae69 will provide this information within 30 days of a verified request.
• Right to Rectification: If any Personal Data bae69 holds about you is inaccurate or incomplete, you may request that it be corrected. For account-level data (name, address, contact details), you may also update information directly in your account settings.
• Right to Erasure: You may request deletion of your Personal Data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (for consent-based processing), or where processing is unlawful. Note that bae69 may be required to retain certain data to comply with legal obligations (e.g., AML record-keeping), in which case deletion will be deferred until the mandatory retention period expires.
• Right to Restriction: You may request that bae69 restricts the processing of your Personal Data in specific circumstances — for example, while a data accuracy dispute is being resolved.
• Right to Data Portability: You may request that bae69 provides your Personal Data in a structured, commonly used, machine-readable format (such as CSV or JSON) so that it can be transferred to another service provider.
• Right to Object: You may object to processing based on legitimate interests at any time. You may also object to receiving direct marketing communications at any time; bae69 will honor all opt-out requests within 5 business days.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing carried out prior to the withdrawal.

bae69 will respond to all verified data rights requests within 30 calendar days. In cases of complexity or volume, this period may be extended by a further 60 days, with written notice provided to the requesting player.

If you believe that a minor has registered an account on bae69, please contact us immediately at [email protected]. bae69 takes underage gambling extremely seriously and will act on all such reports without delay.

bae69 operates as an internationally licensed offshore platform. Your Personal Data may be stored and processed on servers located outside Indonesia. In all cases, bae69 ensures that international data transfers are conducted with appropriate safeguards in place, including:

• Formal data processing agreements with all third-party processors that impose data protection obligations equivalent to those described in this Privacy Policy.
• Use of server infrastructure located in jurisdictions that maintain adequate data protection standards for the categories of data being processed.
• Technical and organizational security measures applied consistently regardless of the physical location of the servers on which data is stored.

By creating an account on bae69, you acknowledge that your Personal Data may be processed in jurisdictions outside Indonesia and consent to such transfers for the purposes described in this Privacy Policy.

bae69.club may contain links to third-party websites or services in limited contexts (for example, links to game provider homepages or payment method information pages). This Privacy Policy applies solely to data collected and processed by bae69. bae69 has no control over the privacy practices of third-party websites and accepts no responsibility for their data handling. We recommend that you review the privacy policy of any third-party website you visit independently of bae69.

bae69 reserves the right to amend this Privacy Policy at any time to reflect changes in applicable law, data processing practices, or Platform services. When material changes are made, bae69 will:

• Update the "Last Updated" date at the top of this document.
• Display a prominent notice on the bae69.club homepage for a minimum of 14 days following any material amendment.
• Send an email notification to all registered account holders where the amendment materially affects the processing of their Personal Data.

Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any amended terms, you should cease using the Platform and submit an account closure request to [email protected].

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact the bae69 data protection team using the details below:

If you are dissatisfied with bae69's response to a privacy complaint, you may escalate the matter through bae69's formal dispute resolution process as described in the Terms & Conditions. bae69 is committed to resolving all privacy complaints promptly, fairly, and transparently.